Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know which size to order?
We provide a detailed size guide on each product page. Our fits range from slim to oversized, so we recommend checking specific measurements before purchasing.
When will out-of-stock items be replenished?
Many of our drops are limited edition. However, you can sign up for restock notifications on the product page to be alerted if an item becomes available again.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a cancellation within 30 minutes of placing your order by contacting our support team.
Do you offer international shipping?
Yes, dsrcv ships to most countries worldwide. Shipping costs and delivery times vary depending on the destination.
How should I care for my dsrcv garments?
To maintain the quality of our fabrics, we recommend washing items inside out on a cold cycle and hanging them to dry.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to ensure your personal and financial data is protected.